Castaways Resort And Suites Freeport, Freeport ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

42629 East Mall Drive, Freeport, Bahamas, .

Castaways Resort And Suites features a large outdoor freshwater pool, a family-friendly restaurant, and offers free transportation to the beach. This 3-star Freeport hotel includes amenities such as a fitness center and 24-hour front desk service.

Rooms & Amenities

The resort offers air-conditioned rooms with a private balcony, flat-screen TV, refrigerator, and a private bathroom with complimentary toiletries. Guests can choose from king rooms, double rooms with two beds, or king suites with a sofa bed and two flat-screen TVs.

Dining Options

Dining options at Castaways Resort And Suites include the Flamingo Restaurant, serving Bahamian and American dishes, while a bar/lounge is also available for guests. An American breakfast is provided each morning.

Leisure & Business

Leisure amenities include a children's playground and darts for family activities. The business center features the Poinciana Boardroom which accommodates up to 50 persons theater-style, suitable for meetings.

Services & Local Area

Guests have access to services such as a tour desk for booking area tours and laundry facilities. The hotel is within a short distance of notable locations like the Grand Bahama Wall and International Bazaar.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Bathtub

Balcony

room details

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King Suite

Max:

4 persons

48 m²

Bed options:

1 King Size Bed

Bathtub

Balcony

room details

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Double Room

Max:

4 persons

28 m²

Bed options:

2 Double beds

Bathtub

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Freeport400 ft

Airports

Grand Bahama International (FPO) 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Pool

“The pool area was a highlight of our stay, featuring crystal clear water and a perfect temperature that made it incredibly relaxing.” view full review

Comfortable Room

“After switching rooms, I was pleased to find a clean space with cozy bedding that allowed for a restful night's sleep.” view full review

Helpful Manager

“The manager was very accommodating and made the effort to resolve my initial room issues promptly, which greatly improved my experience.” view full review

Tasty Treats

“The dining options offered a delectable selection, and each meal we tried was flavorful and satisfying, enhancing our overall stay.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Elevator
Vending machines

Sports & Fitness

Fitness center
Darts

Services

Free shuttle service
Room service
Laundry
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Children

Babysitting/Child services
Children's play area

Spa & Leisure

Outdoor swimming pool
Garden area

Room features

Air conditioning
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

42629 East Mall Drive, Freeport, Bahamas, .

Map view

42629 East Mall Drive, Freeport, Bahamas, .

City landmarks

Church

St. Vincent De Paul Church

2500 ft

# 3 Yellowpine Street

The Junkanoo Museum of The Bahamas

4500 ft

Seahorse Road On Bell Channel bay

Port Lucaya Marketplace

2.6 mi

Gold Rock

1.1 mi

Shark Alley

1.1 mi

Theo's Wreck

1.1 mi

Silver Point Reef

1.1 mi

West Sunrise Highway

International Bazaar

3500 ft

Church

Mary Star of the Sea Church

3300 ft

Bridges

Casuarina Bridge

2200 ft

Pygmy Caves

1.1 mi

Church

Agape House Ministries

2200 ft

Grand Bahama Wall

1.1 mi

Mermaid's Lair

1.1 mi

New Year's Day Junkanoo Parade

3000 ft

Church

New Destiny Kingdom Center

3600 ft

Galleria Cinemas

3600 ft

Garden of the Groves

3600 ft

Club Amnesia

3600 ft

International Bazaar

Perfume Factory of Fragrances

3700 ft

Church

Church of God Temple

3900 ft

International Bazaar

Perfume Factory

4200 ft

Evolve

4200 ft

Treasure Reef

1.1 mi

Christ the King

4400 ft

5 Poinciana Drive. Near Downtown

Eden Wellness Spa

4600 ft

The Church of Jesus Christ of Latter-day Saints

5000 ft

Tabernacle Baptist Church

5000 ft

Golf Course

Ruby Golf Course

1.4 mi

Nearby

Church

The Pro-Cathedral of Christ the King

1700 ft

Restaurants

Pollo Tropical

2200 ft

Ranfurly Circus

Mario's Pizza

2200 ft

RND Plaza

Wendy's

3000 ft

Down Town

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

clean rooms

friendly staff

initial room issues

small location

7.4/10

Very good

Rooms

6.5

Location

7.0

Service

8.8

Dining

7.5

Gerald

United States of America, March 2024

8.0/10

My stay at the hotel was quite pleasant overall. The rooms, although basic and clean, had an unpleasant smell when I first entered. The service, especially after I raised a concern at the information desk, was exceptional. The location was convenient for my needs, despite being in a somewhat eerie area. The dining experience, purchased from the Pelican Restaurant on-site, was unexpectedly good. The facilities met my expectations, adding to a comfortable stay.

Rooms

7.0

The room had a horrible smell at first but was basic and clean.

Service

9.0

The service was excellent, very helpful and attentive.

Location

8.0

The hotel is conveniently close to the Grand Bahama Shipyard.

Dining

8.0

The dining experience from the Pelican Restaurant was actually quite good.

Facilities

8.0

The facilities provided were adequate for a comfortable stay.

Barbara

United States of America, March 2024

7.0/10

My one-night stay at the hotel was a mix of positives and negatives. The rooms were a bit dated but fine for a short stay, although there was a bad scent and some maintenance issues. The service was top-notch, with attentive and friendly staff. The location was convenient but not very inspiring. The dining options were decent, but I had to purchase food from an external restaurant. Overall, a somewhat average experience with a few standout features and drawbacks.

Rooms

6.0

The rooms, although showing their age, served their purpose for my overnight stay.

Service

9.0

I was impressed by the attentive and professional service from all staff members.

Location

6.0

The hotel's location, while convenient for my needs, lacked any particular charm.

Dining

7.0

The dining experience was adequate with a decent variety, but limitations on where to get food were a downside.

Facilities

The facilities met basic needs without any standout features.

William

United States of America, March 2024

7.4/10

For my short stay, the hotel was basic but clean, with some minor issues in the room. The service was excellent and very friendly. The location was convenient but had some downsides. The dining options were good overall.

Rooms

7.0

The room was basic but clean, and luckily had A/C even though I didn't need it. There were bedbug eggs or poop in the pictures and behind the pictures.

Service

9.0

The service was attentive, professional, and friendly. They were informed about my complaint and were very helpful.

Location

6.0

The location was small but okay, with convenient proximity to Grand Bahama Shipyard. However, being in Freeport was a downside for me.

Dining

8.0

The dining experience was actually quite good, but you had to purchase food from the Pelican Restaurant on the property.

Facilities

7.0

The facilities were adequate with a wide choice of amenities.

Joe

United States of America, January 2024

7.4/10

My stay at the hotel was a mix of positives and negatives. The room, though clean and functional, had some issues like no lights, dirty sheets, and bugs on the floor. However, the service I received from the friendly staff after my complaint was excellent. The location was very good for my needs, being conveniently close to the Grand Bahama Shipyard. The dining experience was actually quite good, and the facilities were adequate.

Rooms

6.0

The room was dated but fine for my one overnight stay.

Service

9.0

The staff were great other than that, this place is terrible.

Location

8.0

The location was very good for me, being close to the Grand Bahama Shipyard.

Dining

7.0

The dining was adequate with a wide choice.

Facilities

7.0

The facilities were functional for my needs.

George

United States of America, December 2023

7.6/10

My stay at the hotel had its ups and downs. The rooms had a nice view of a service yard but lacked proper lighting initially. Despite that, after addressing the issues with the manager, the room was clean and functional. The service was excellent, with very helpful and attentive staff. The location was suitable for my needs, although small. The dining experience, purchased from the on-site restaurant, was actually quite good. Facilities were satisfactory overall.

Rooms

7.0

The room initially had some issues like no lights and dirty sheets, but after three hours of addressing it with the manager, it became clean and functional.

Service

9.0

The staff was excellent, very helpful, and attentive throughout my stay.

Location

7.0

The location was suitable for my needs, although small.

Dining

8.0

The dining experience, available at the on-site restaurant, was actually quite good.

Facilities

7.0

Facilities were satisfactory overall.

clean rooms

initial room issues

Donald

United States of America, May 2023

7.0/10

My stay at the hotel was a mix of highs and lows. While the rooms were not up to par with issues like no lights and bugs on the floor, after addressing my concerns, they were clean and comfortable. The service was friendly and accommodating, especially at the Flamingo Restaurant. The location was convenient for my plans, being close to the Grand Bahama Shipyard, even though the area was not very exciting. The dining experience was satisfactory, although some improvements could be made. Overall, the hotel offered a decent stay with a few drawbacks.

Rooms

6.0

Despite the initial issues, the rooms were clean and comfortable after the necessary improvements.

Service

8.0

I appreciated the friendly service, especially at the Flamingo Restaurant.

Location

7.0

The location was convenient, particularly due to its proximity to the Grand Bahama Shipyard.

Dining

7.0

The dining experience was adequate, with a decent variety of options.